8 Ways to Develop a Growth Mindset
The difference between having a growth mindset versus a fixed mindset can make or break your career development opportunities, induce excess stress,…
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5 Traits of Incredible Managers
A manager, in many ways, is like a great coach. In the spirit of March Madness, we can name a…
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5 Common Traits of a Bad Manager
A bad boss is one of the top reasons an employee leaves a company. It’s often stated that, “people quit bosses, not companies.” A toxic manager can…
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7 Biases That Impact Your Hiring Process
At the heart of an organization are its people. Whether you are just starting up, going through a growth period,…
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5 Quick Tips to Being a Better Manager
Get to Know Your Team Members The best managers know the individuals on their team both professionally and personally on…
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5 Best Practices for Managing Up
As managers and individual contributors, we know the term “managing up” carries meaning and weight. It’s no secret that sometimes we need to…
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6 Performance Review Biases That Are Harming Your Organization
Performance reviews are a staple in every company, big and small. Most happen annually, but some organizations break them down…
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Managing Up Using Data
Managing up is a necessary skill set that will make your life easier. For the most part, we all expect to lean into the…
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KPIs have goals, Zendesk captures more events, and tons of usability enhancements
New Features Huge Documentation update to highlight potential KPI ideas and bring in the latest events - including the enriched…
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