A large IT Services and Consulting business in Ukraine, renowned for its cutting-edge technology and expansive global reach, faced challenges in scaling its performance management during a period of rapid internal growth. Ensuring consistent, effective, and customized performance reviews became crucial to maintaining their high-performance standards and overall employee satisfaction.
IMPACT
IT Services and Consulting
Kyiv, Ukraine (in-office/remote)
286+ employee headcount
In the winter of 2023-2024, we held a performance review cycle for 300+ company specialists. The review process was easy and clear. And when questions arose, IMPACT’s technical support team solved all our requests with lightning speed.
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As the IT Services and Consulting business expanded, its existing performance management system struggled to keep up. Manual review processes and lack of annual review automation led to an increase in HR’s administrative burdens. The company recognized the need for a more streamlined, scalable solution, which is how they ultimately found Peoplelogic IMPACT.
*How Uptech tracked OKRs with spreadsheets at the beginning
Automate annual reviews, reducing HR’s manual workload and administrative strain.
Train the HR team to tailor performance evaluations to scale their unique workflows andteam dynamics.
Create a matrixed performance evaluation cycle to equip the HR team to streamline manager and employee engagement.
Find and implement the right software for a complex performance review process.
Peoplelogic's data-driven approach provided the business with valuable insights into employee performance and development needs. By leveraging these insights, they could make informed decisions, identify areas for improvement, and implement targeted development programs.
Throughout our ongoing collaboration efforts, the organization was able to implement a highly complex performance review system where employees self-evaluate their performance on tasks while their direct manager and their manager’s manager also evaluates their task performance. This multi-faceted approach ensures a comprehensive assessment of each employee's contributions and development areas.
Peoplelogic stepped in to address these needs by helping the said IT Services and Consulting business create and customize their annual review cycles. By tailoring the review processes to fit the latter’s specific requirements, Peoplelogic ensured that the reviews were relevant, comprehensive, and aligned with the company's main mission, vision, and goals.
Moreover, Peoplelogic introduced an automated system allowing annual reviews to roll over on an annual basis. This feature significantly reduced the administrative workload associated with setting up reviews each year, allowing HR teams to focus on more strategic tasks.
We now have a robust system that aligns our OKR completion with performance reviews, making the entire process seamless and efficient. This has significantly boosted our ability to provide timely and constructive feedback, enhancing overall performance and engagement across the company.
With Peoplelogic's innovative performance management solutions, the Ukrainian IT Services and Consulting business successfully navigated the challenges of rapid growth. The collaboration not only enhanced their review processes, but also contributed to a more engaged and productive workforce, positioning the company for continued success in an ever-changing global market.
