Customer story

Corevist Tackled New-Hire Retention on a Distributed Team

After a Series A and 30% headcount growth, Corevist was losing new hires. Peoplelogic showed leadership how meetings, communication, and team connections affected retention.

Company

Corevist

Size

40

30%

headcount growth in 2020

Corevist solves complex problems for enterprise manufacturers. It runs enterprise eCommerce sites as a fully managed cloud service with real-time ERP data, so manufacturers need far fewer IT resources.

After closing a Series A, Corevist's leadership team wanted its people processes to scale with the company, and wanted a clear view of how its distributed team was doing.

Corevist's commerce platform connecting manufacturers, buyers, and orders
Corevist runs eCommerce for enterprise manufacturers

Peoplelogic helped us prepare for tough conversations with our team; coming with a data-backed understanding of what was causing frustration and burnout. This gave us the ability to provide realistic solutions that would not only help the individuals, but the entire team. Compared to the loss of even a single valuable team member, Peoplelogic’s value to Corevist is immeasurable.

Susan Wall

Chief Operating Officer

Headcount grew 30% in 2020, and Corevist had trouble keeping the people it hired. Leadership wanted to know which processes were pushing new hires out.

"We had seen a few people leave and we were not sure if they were unique cases or if there was something in our current processes that would lead to more attrition. We needed to find out."
Susan Wall, COO

They focused on how the distributed team communicated and worked together, including:

  • How to encourage the human connection that keeps morale up
  • How too many or too few meetings affect burnout and engagement
  • How to improve the flow of important information across communication channels
After 30% headcount growth in 2020, Corevist looked at connection, meetings, and information flow on its distributed team

Why it matters

For a company trying to scale, turnover and burnout slow everything down. Keeping processes efficient and people engaged is how you hold on to the team you just hired.

What Peoplelogic showed Corevist

  • Which teams had strong connections within the team and across the company
  • What helped the team hit its SLAs, and what got in the way
  • How the number of meetings and interactions related to individual productivity
"Sure enough, we were able to see process issues around our frequency of meetings, levels of collaboration, and the effect those had on our overall productivity."
Susan Wall, COO

Corevist used Peoplelogic to turn data the team was already creating into specific recommendations for keeping a distributed team engaged. If you're scaling a remote or distributed team, talk to an HR expert.

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