Kennected Got a Clearer Read on Engagement Than Surveys Alone
Kennected wanted a better read on engagement than surveys alone could give. Head of People Stephanie Fordham turned to Peoplelogic.
Kennected is a sales enablement platform founded in 2018.
Kennected wanted to improve engagement across the whole employee lifecycle. Surveys alone weren't giving reliable answers and were taking up time, so Stephanie Fordham, Kennected's Head of People, turned to Peoplelogic.
Low survey participation rates kept us with biased insights that were difficult to act on. With Peoplelogic, we saw data-backed insights into the various stages of the employee lifecycle. This allowed us to make better decisions when onboarding employees, improving work-life balance, and creating learning initiatives.
Stephanie Fordham
Head of People Operations
Like many companies, Kennected relied on surveys to measure engagement. Monthly participation was as low as 50%, which skewed the results and left few clear actions. Before Peoplelogic, Kennected struggled with:
- Onboarding and offboarding. The processes for welcoming new hires and saying goodbye to people leaving needed work to keep engagement high.
- People and culture training. With no data on whether sessions worked, Kennected relied on a handful of survey responses and gut feel to plan more.
- Collaboration. Without insight into how people worked together, it was hard to see how to improve team performance.
Results
With Peoplelogic, Kennected improved employee engagement and got more out of its HR programs. A focus on learning and development helped build a culture of high engagement and performance.
- Through changes in tools, processes, and people, collaboration data helped the team keep engagement steady.
- Lunch and Learn sessions were measured by their effect on employee and manager performance, engagement, and collaboration.
- Insights helped build an onboarding process that got new hires engaged and connected across the company.
Kennected used Peoplelogic to see which HR programs worked, from onboarding to training, and to plan the next ones on data instead of gut feel. If surveys alone aren't telling you enough about your team, talk to an HR expert.
Turn “we should fix performance” into a repeatable rhythm.
A 30-minute walkthrough with someone who has set this up for a two-person HR team before. No deck.