GSuite Calendars & Drive, Freshservice and more

Avatar
peoplelogic

Just in time for the holidays, we’re pushing another big update based on customer feedback! Thank you to all our customers and partners who provided feedback on this release.

New Features

Screen Shot 2020-12-16 at 12.01.11 PM.png
  • All GSuite integrations have been verified by Google – no more danger warnings!
  • Freshservice aggregator (view setup documentation)
Screen Shot 2020-12-16 at 12.02.04 PM.png

Enhancements

  • Zendesk aggregator was aggregating events for employees from external users (leading to “disconnect after hours” alerts)
  • Close CRM and Hubspot aggregators enhanced to gather additional metadata and be in line with Salesforce CRM aggregator
  • Acknowledge Success recommendation shouldn’t be granted when there’s other warning recommendations near it
  • Daily and Weekly email notifications weren’t sending for new users
  • Trello aggregator occasionally failed when retrying after rate limiting

More great articles

synthesized data

New Year, New Insights: Advanced Insights from Salesforce, Close CRM, and HubSpot.

Happy New Year! To start the year we've got some big enhancements to Lexi, making it even easier to get…

Read Story
lessons learned from 2020

5 Lessons Learned From 2020

“The worst year ever.” 2020 has been tough on everyone in some way. The global pandemic challenged businesses more than…

Read Story
data-driven company

2021: The Year of the Truly Data-Driven Company

2020 certainly has had several tricks up its sleeves. After this enduring ride that people and businesses have been on throughout most of the past year,…

Read Story
Arrow-up