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GSuite Calendars & Drive, Freshservice and more

Discover the latest updates, features, and enhancements in our holiday release, including lower privilege GSuite integration, Freshservice aggregator, and more!

peoplelogic

December 16, 2020

Just in time for the holidays, we're pushing another big update based on customer feedback! Thank you to all our customers and partners who provided feedback on this release.

New Features

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  • All GSuite integrations have been verified by Google - no more danger warnings!
  • Freshservice aggregator (view setup documentation)
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Enhancements

  • Zendesk aggregator was aggregating events for employees from external users (leading to "disconnect after hours" alerts)
  • Close CRM and Hubspot aggregators enhanced to gather additional metadata and be in line with Salesforce CRM aggregator
  • Acknowledge Success recommendation shouldn't be granted when there's other warning recommendations near it
  • Daily and Weekly email notifications weren't sending for new users
  • Trello aggregator occasionally failed when retrying after rate limiting

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