Feedback
Get feedback to people while the work is fresh.
Anyone can request feedback on a specific project, with clear rules about who sees each note and an anonymous route when you turn it on. The notes are there when the review is written.
feedback
Most feedback arrives months after the work.
When feedback only happens at review time, it's written from memory and arrives too late to change anything. People also hold back when they don't know who will read it.
Feedback on real work
Ask for feedback on a specific project
Candid input
An anonymous route when you turn it on
Useful replies
Prompts that produce something a manager can act on
Clear visibility
Rules on who sees each note, shown up front
Feedback on the project while it's fresh
Anyone can request feedback on a piece of work from the people who saw it. The request carries the context, so the reply stays focused on the project.
Candid feedback people are comfortable giving
Prompts keep replies specific, and the visibility rules are shown before anyone writes. People can be candid because they know who will read the note.
Reviews start from what happened
Every note is timestamped and attached to the person and the project, so the review conversation starts from what happened.
The frequency of feedback increased - we usually have yearly performance reviews; however, there are colleagues who solicit ad hoc reviews throughout the year to ensure that they are aligned with the team and the expectations.
Set up with an HR expert
Someone who's run HR helps you write the feedback prompts and set who can see each note before the first request goes out.
“If you come onboard, the CX team genuinely cares and is always jumping into the mix and helping us figure things out.”
Patricia Amato, Chief of Staff, Chief Executive Magazine
Common questions
Can feedback be anonymous?
Yes, when you turn on the anonymous route. You decide where it's available, and the visibility rules are shown before anyone writes.
Who sees a feedback note?
The rules are set up front and shown on the request, so the person giving feedback knows who will read it.
Does feedback show up in reviews?
Yes. Every note is timestamped and attached to the person and the project, so it's there when the review is written.
See how feedback works for a team your size.
Thirty minutes on how teams your size get feedback flowing in the first month.