Surveys & e-NPS
Ask the whole company a question and hear back this week.
Pulse checks, engagement surveys and e-NPS that take minutes to send and show trends you can act on.
surveys
Annual engagement surveys report on problems that are months old.
By the time a once-a-year survey is analyzed, the team that raised an issue may have moved on. Long surveys also get fewer responses, which makes small teams hard to read.
Pulse
Short, frequent, and read by people who can act
e-NPS
Tracked over time, segmented by team
Anonymous
Thresholds that protect small teams
Trends
Compared against your own history
Pulses short enough to finish
A pulse is a handful of questions delivered where people already work. Response rates stay high because it takes a couple of minutes.
Results that point at a team
Segment by department, manager or tenure, with anonymity thresholds so small teams stay protected. The finding lands with the person who can change it.
Templates you can send the same day
Start from a template, edit the questions, pick a cadence. A pulse can go out the same afternoon you decide to ask.
Low survey participation rates kept us with biased insights that were difficult to act on.
Setup led by an HR practitioner
Your HR practitioner helps you pick the first pulse template, set the cadence and anonymity threshold for small teams, and decide who sees results for each department.
“If you come onboard, the CX team genuinely cares and is always jumping into the mix and helping us figure things out.”
Patricia Amato, Chief of Staff, Chief Executive Magazine
Common questions
How are small teams kept anonymous?
Results only show for a group when it meets the anonymity threshold, so a small team's answers can't be traced to one person.
Can we track e-NPS over time?
Yes. e-NPS is tracked over time and can be segmented by team.
How fast can we send the first survey?
Start from a template, edit the questions and pick a cadence. A pulse can go out the same day.
Modules that share one record
Every module writes to the same record, so work done in one module is available in the others.
Find out what your people think this month.
We will run through a pulse template and what the first set of results usually tells a team your size.